.chatbot-faqs-admin {
  padding: 1.5rem;
}

.chatbot-faqs-admin__header {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 1rem;
  margin-bottom: 1.5rem;
}

.chatbot-faqs-admin__actions {
  display: flex;
  gap: 0.5rem;
  align-items: center;
}

.chatbot-faqs-admin__title {
  margin: 0;
  font-size: 1.5rem;
  color: var(--wa-color-text-normal);
}

.chatbot-faqs-admin__table {
  width: 100%;
  border-collapse: collapse;
  font-size: 0.875rem;
}

.chatbot-faqs-admin__table th,
.chatbot-faqs-admin__table td {
  text-align: left;
  padding: 0.5rem;
  border-bottom: 1px solid var(--wa-color-neutral-border-quiet);
}

/* HMS-1111 — long typed questions wrap inside the Top questions card. */
.chatbot-faqs-admin__analytics .admin-table-wrap .chatbot-faqs-admin__table { min-width: 0; }
.chatbot-faqs-admin__analytics .chatbot-faqs-admin__table td:first-child { overflow-wrap: anywhere; }

.chatbot-faqs-admin__table td form {
  display: inline;
}

.chatbot-faqs-admin__empty {
  color: var(--wa-color-text-quiet);
  padding: 2rem 0;
}

.chatbot-faq-form-page {
  max-width: 720px;
  padding: 1.5rem;
}

.chatbot-faq-form-page__title {
  margin: 0 0 1.5rem;
  font-size: 1.5rem;
  color: var(--wa-color-text-normal);
}

.chatbot-faq-form {
  display: flex;
  flex-direction: column;
  gap: 1rem;
}

.chatbot-faq-form__errors {
  background: var(--wa-color-danger-fill-quiet);
  border: 1px solid var(--wa-color-danger-border-normal);
  border-radius: var(--wa-border-radius-m);
  padding: 1rem;
  color: var(--wa-color-danger-on-quiet);
}

.chatbot-faq-form__errors ul {
  margin: 0;
  padding-left: 1.25rem;
}

.chatbot-faq-form__field {
  display: flex;
  flex-direction: column;
  gap: 0.25rem;
}

.chatbot-faq-form__field label {
  font-size: 0.875rem;
  color: var(--wa-color-text-normal);
}

.chatbot-faq-form__field input,
.chatbot-faq-form__field textarea,
.chatbot-faq-form__field select {
  font: inherit;
  padding: 0.5rem;
  border: 1px solid var(--wa-color-neutral-border-quiet);
  border-radius: var(--wa-border-radius-s);
  background: var(--wa-color-surface-default);
  color: var(--wa-color-text-normal);
}

.chatbot-faq-form__field input:not([type="file"]),
.chatbot-faq-form__field select {
  min-height: 2.5rem;
}

.chatbot-faq-form__field textarea {
  min-height: 6rem;
  resize: vertical;
}

.chatbot-faq-form__field select {
  appearance: none;
  -webkit-appearance: none;
  padding-right: 2.25rem;
  background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='8' viewBox='0 0 12 8'%3E%3Cpath d='M1 1.5l5 5 5-5' fill='none' stroke='%23555' stroke-width='1.6' stroke-linecap='round' stroke-linejoin='round'/%3E%3C/svg%3E");
  background-repeat: no-repeat;
  background-position: right 0.75rem center;
  background-size: 12px 8px;
  background-blend-mode: normal;
  cursor: pointer;
}

.chatbot-faq-form__field input:focus-visible,
.chatbot-faq-form__field textarea:focus-visible,
.chatbot-faq-form__field select:focus-visible {
  outline: 2px solid var(--wa-color-brand-border-loud, var(--wa-color-brand-fill-loud));
  outline-offset: 1px;
}

.chatbot-faq-form__submit {
  align-self: flex-start;
  padding: 0.5rem 1rem;
  background: var(--wa-color-brand-fill-loud);
  color: var(--wa-color-brand-on-loud);
  border: none;
  border-radius: var(--wa-border-radius-s);
  font-weight: 600;
  cursor: pointer;
}

.chatbot-faqs-admin__analytics {
  margin-top: 1.5rem;
}

.chatbot-faqs-admin__analytics-stats {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(190px, 1fr));
  gap: 1rem;
  margin: 0 0 1.5rem;
}

.chatbot-faqs-admin__stat {
  background: var(--wa-color-surface-default);
  border: 1px solid var(--wa-color-surface-border);
  border-radius: var(--wa-border-radius-m);
  padding: 1rem;
}

.chatbot-faqs-admin__stat > dt {
  margin: 0 0 0.125rem;
  font-size: var(--wa-font-size-s);
  color: var(--wa-color-text-quiet);
  font-weight: 600;
}

.chatbot-faqs-admin__stat > dd {
  margin: 0;
  font-size: 1.5rem;
  font-weight: 700;
  color: var(--wa-color-text-normal);
}

.chatbot-faq-preview {
  border: 1px dashed var(--wa-color-neutral-border-normal);
  border-radius: var(--wa-border-radius-m);
  padding: 0.75rem 1rem;
  display: flex;
  flex-direction: column;
  gap: 0.375rem;
}

.chatbot-faq-preview__label {
  font-size: 0.75rem;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.05em;
  color: var(--wa-color-text-quiet);
}

.chatbot-faq-preview__question {
  margin: 0;
  font-weight: 600;
  color: var(--wa-color-text-normal);
}

.chatbot-faq-preview__answer {
  margin: 0;
  color: var(--wa-color-text-quiet);
  white-space: pre-wrap;
}

.chatbot-faqs-admin__stat > dd.chatbot-faqs-admin__stat-note {
  margin: 0;
  font-size: 0.75rem;
  font-weight: 400;
  color: var(--wa-color-text-quiet);
}

.chatbot-faq-import {
  display: flex;
  flex-direction: column;
  gap: 1.25rem;
}

.chatbot-faq-import__info {
  background: var(--wa-color-brand-fill-quiet);
  border: 1px solid var(--wa-color-brand-border-quiet);
  border-radius: var(--wa-border-radius-m);
  padding: 1rem 1.25rem;
  display: flex;
  flex-direction: column;
  gap: 0.75rem;
}

.chatbot-faq-import__heading {
  margin: 0;
  font-size: 0.9375rem;
  font-weight: 600;
  color: var(--wa-color-text-normal);
}

.chatbot-faq-import__columns {
  margin: 0;
  display: flex;
  flex-direction: column;
  gap: 0.5rem;
}

.chatbot-faq-import__group dt {
  font-size: 0.8125rem;
  font-weight: 600;
  color: var(--wa-color-text-normal);
  margin: 0 0 0.25rem;
}

.chatbot-faq-import__group dd {
  margin: 0;
  display: flex;
  flex-wrap: wrap;
  gap: 0.375rem;
}

.chatbot-faq-import__group code {
  font-size: 0.8125rem;
  padding: 0.125rem 0.5rem;
  border-radius: var(--wa-border-radius-s);
  background: var(--wa-color-surface-default);
  border: 1px solid var(--wa-color-neutral-border-quiet);
  color: var(--wa-color-text-normal);
}

.chatbot-faq-import__note,
.chatbot-faq-import__limit,
.chatbot-faq-import__categories {
  margin: 0;
  font-size: 0.875rem;
  color: var(--wa-color-text-normal);
}

.chatbot-faq-import__template {
  margin: 0;
}

.chatbot-faq-import__file-heading {
  font-weight: 600;
}

/* HMS-1185 — busy label inside the Import button while the upload runs. */
.chatbot-faq-import__busy:not([hidden]) {
  display: inline-flex;
  align-items: center;
  gap: 0.5rem;
}

#import-faqs::part(footer) {
  padding-top: 1.5rem;
}

/* HMS-1085 — Add FAQ dialog restyle (Figma): wider dialog, three-up field
   row, compact textareas, chat-style preview bubbles, centered footer. */
.chatbot-faq-dialog {
  --width: 37rem;
}

.chatbot-faq-dialog::part(footer) {
  border-top: 1px solid var(--wa-color-surface-border);
  padding-top: var(--wa-space-l);
  justify-content: center;
}

.chatbot-faq-dialog__actions {
  display: flex;
  justify-content: center;
  gap: 0.75rem;
  flex: 1 1 auto;
}

.chatbot-faq-dialog .chatbot-faq-form {
  gap: 0.875rem;
}

.chatbot-faq-form__intro {
  margin: 0;
  font-size: 0.875rem;
  color: var(--wa-color-text-quiet);
}

.chatbot-faq-dialog .chatbot-faq-form__field label {
  font-weight: 600;
  font-size: 0.875rem;
}

.chatbot-faq-form__row {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 0.75rem;
  align-items: end;
}

@media (max-width: 600px) {
  .chatbot-faq-form__row {
    grid-template-columns: 1fr;
  }
}

.chatbot-faq-dialog .chatbot-faq-form__field textarea {
  min-height: 3.5rem;
}

.chatbot-faq-dialog .chatbot-faq-form__field textarea#chatbot_faq_answer {
  min-height: 4.5rem;
}

.chatbot-faq-dialog .chatbot-faq-preview {
  border: none;
  background: var(--wa-color-neutral-fill-quiet);
  border-radius: var(--wa-border-radius-m);
  padding: 1rem;
  display: flex;
  flex-direction: column;
  gap: 0.75rem;
}

.chatbot-faq-dialog .chatbot-faq-preview__label {
  font-size: 0.9375rem;
  font-weight: 700;
  text-transform: none;
  letter-spacing: normal;
  color: var(--wa-color-text-normal);
}

.chatbot-faq-dialog .chatbot-faq-preview__question {
  align-self: flex-end;
  max-width: 75%;
  background: var(--wa-color-neutral-fill-loud);
  color: var(--wa-color-neutral-on-loud);
  padding: 0.5rem 0.875rem;
  border-radius: var(--wa-border-radius-m);
  font-weight: 400;
  white-space: pre-wrap;
  overflow-wrap: anywhere;
}

.chatbot-faq-dialog .chatbot-faq-preview__answer {
  align-self: flex-start;
  max-width: 75%;
  background: var(--wa-color-surface-default);
  color: var(--wa-color-text-normal);
  border: 1px solid var(--wa-color-surface-border);
  padding: 0.5rem 0.875rem;
  border-radius: var(--wa-border-radius-m);
  white-space: pre-wrap;
  overflow-wrap: anywhere;
}

/* HMS-1317 — escalation conversation cards: each entry groups its question,
   attendee/timestamp meta, and the transcript disclosure in one bordered
   container. The disclosure keeps Web Awesome's native card chrome and
   right-aligned chevron but sits on a lowered fill so it reads as a
   sub-panel of the card. */
.chatbot-faqs-admin__escalations {
  margin-top: 1.5rem;
}

.chatbot-faqs-admin__escalation {
  display: flex;
  flex-direction: column;
  gap: 0.375rem;
  padding: 1rem;
  background: var(--wa-color-surface-default);
  border: 1px solid var(--wa-color-surface-border);
  border-radius: var(--wa-border-radius-m);
}

.chatbot-faqs-admin__escalation + .chatbot-faqs-admin__escalation {
  margin-top: 0.75rem;
}

.chatbot-faqs-admin__escalation-question {
  margin: 0;
  font-weight: 600;
  color: var(--wa-color-text-normal);
  overflow-wrap: anywhere;
}

.chatbot-faqs-admin__escalation-meta {
  margin: 0;
  font-size: var(--wa-font-size-s, 0.8125rem);
  color: var(--wa-color-text-quiet);
}

.chatbot-faqs-admin__transcript {
  margin-top: 0.5rem;
  background: var(--wa-color-surface-lowered);
  border-color: var(--wa-color-neutral-border-quiet);
}

.chatbot-faqs-admin__transcript > summary {
  font-size: var(--wa-font-size-s, 0.8125rem);
  font-weight: 600;
  color: var(--wa-color-text-normal);
}

.chatbot-faqs-admin__transcript-label {
  display: inline-flex;
  align-items: center;
  gap: 0.5rem;
}

.chatbot-faqs-admin__transcript-messages {
  margin: 0;
  padding-left: 1.25rem;
  font-size: 0.875rem;
  color: var(--wa-color-text-normal);
}

.chatbot-faqs-admin__transcript-messages li {
  margin: 0.125rem 0;
}